Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. When we do, we will revise the “Last updated” date and post the updated version within the Services. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

We collect information that you provide directly to us, information collected automatically when you use the Services, and information obtained from third parties.

When you create an account or use our Services, we collect personal information such as your name, email address, phone number, username, password, and other account credentials. Because Stars Align provides astrology-based insights and compatibility features, you may also provide your date, time, and place of birth and other personal or demographic information necessary to generate charts, matches, and recommendations. You may choose to provide additional content such as photographs, profile descriptions, preferences, interests, and communications you send to other users or to us.

If you purchase subscriptions or other services, we collect billing and transaction information necessary to process payments. Payment details are processed by third-party payment processors and are not stored directly by Stars Align except for limited confirmation or transaction records.

We automatically collect certain technical and usage information when you access the Services. This may include your device type, operating system, browser type, IP address, approximate location derived from IP, pages visited, time spent, links clicked, and interactions within the app.

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information such as your IP address, browser type, device information, pages visited, and other diagnostic data.

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, analytics providers, advertising partners, payment processors, fraud prevention vendors, and social login services if you choose to connect third-party accounts. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

We use personal information to operate, provide, and enhance the Services. This includes creating and managing accounts, generating astrology charts and compatibility insights, enabling messaging and connections between users, processing payments, and providing customer support.

We also use information to personalize the user experience, analyze usage trends, measure engagement, develop new features, improve our algorithms and matching systems, and maintain the safety and integrity of the platform.

We may use your information to send marketing communications, newsletters, promotional offers, or information about events or new features. You may opt out of marketing communications at any time.

We use information for security and compliance purposes, including detecting and preventing fraud, enforcing our terms, investigating misuse of the Services, and complying with legal obligations.

Certain information we collect, such as birth data used to calculate astrological charts, dating preferences, or profile characteristics, may be considered sensitive personal information under applicable law. We use such information only to provide and improve the Services and do not use it for unrelated purposes without your consent where required by law.

Stars Align uses automated systems and algorithms to generate compatibility scores, recommendations, and astrological interpretations. These systems analyze user-provided information and engagement patterns to personalize your experience. Outputs are informational and entertainment-based and do not constitute guaranteed predictions or professional advice.

We use cookies and similar technologies to ensure the proper functioning of the Services, remember preferences, measure performance, analyze usage, and deliver relevant content and advertising. You may manage cookie preferences through your browser settings or our cookie consent tool.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to not work properly.

We may share personal information with trusted service providers that perform functions on our behalf, including hosting, cloud storage, payment processing, analytics, marketing support, and customer service. These providers are contractually required to use information only as directed by us.

We may share information with advertising and marketing partners to help us promote our Services and measure campaign effectiveness. Certain disclosures for advertising or analytics purposes may be considered a “sale” or “sharing” under applicable privacy laws. You may opt out of such sharing through our cookie settings or by contacting us.

We may disclose information if required to comply with law, enforce our agreements, protect the safety of users, or respond to lawful requests by authorities. We may also transfer information in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell personal information for monetary compensation.

The Services may allow you to create or share content such as profiles, photos, and messages. Information you make visible to other users may be accessible to them. We cannot control how other users use or share content you post publicly or share directly. Please be thoughtful about what personal information you choose to include in your public profile or messages.

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We retain personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal retention policies.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us and that you keep your account credentials confidential.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or obtain a copy of your information, as well as the right to opt out of certain uses or disclosures. These rights may include:

• Right to Access / Know: Request details of and/or access to personal information we hold.
• Right to Delete: Request deletion of personal information we maintain about you.
• Right to Correct: Request correction of inaccurate personal information about you.
• Right to Opt out of Sale or Sharing or Targeted Advertising: If applicable, direct us not to “sell” or “share” your personal information or opt out of targeted advertising.
• Managing Communication Preferences: Opt out of marketing emails by using the unsubscribe option in those emails.

We will not discriminate against you for exercising any of these rights. We may verify your identity before processing certain requests. You may designate an authorized agent to make requests on your behalf.

You may update your account information at any time through your account settings and may unsubscribe from marketing emails using the link provided in those communications.

Your information may be processed and stored in the United States or other countries where our service providers operate. By using the Services, you acknowledge that your information may be transferred to and processed in countries that may have different privacy laws than your home country.

Please note that we may transfer, store, and process your personal information outside the country you live in, including in the United States. Your personal information may be processed by staff and third-party service providers operating outside your country.

Our Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide to those sites is not covered by this Privacy Policy, and we recommend that you review the privacy policies of any third-party sites you visit.

If you have questions about this Privacy Policy or would like to exercise your rights, you may contact us at support@starsalign.co